Privacy Policy

Yetu Delicacies

Information We Collect

When you use our services, we may collect personal information such as your name, phone number, email address, delivery address, and order history. If you communicate with us via WhatsApp, we may store your phone number and chat history for customer service and order processing purposes.

How We Use Your Information

We use your information to process and fulfill your orders, communicate with you about your orders, send order updates and confirmations, provide customer support, improve our services, and comply with legal obligations.

Data Storage and Security

Your personal data is stored securely on our servers. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. WhatsApp message logs are retained only as long as necessary for order processing and customer service.

Information Sharing

We do not sell your personal information to third parties. We may share your information with delivery partners solely for order fulfillment, or when required by law or to protect our legal rights.

Your Rights

You have the right to access, update, or delete your personal information at any time. You may also opt out of marketing communications. To exercise these rights, please contact us using the information provided on our website.

Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.